Common questions

FAQs are organized by modules so that you can more easily identify your question.

Can not find what you are looking for?

How to activate a second account and/or company?

You do not need to activate a second account to have another Company. If you want to set up a new Company, just go to Settings> Company and register it. Then just fill in all the information as you did with the first.

I forgot to pay. And now?

If you forget to pay the monthly fee and/or annual fee, the service will be cut off at the end of the last day of the license. To use it again, just make the respective payment and in a moment you will be able to access it again. There will be no data loss during downtime.

I will close a company and open another. Can I use the same PhorLand account for both (2)?

In the case of two (2) different entities, with different designations and taxpayers, there must be two (2) different accounts in Phorland, since we cannot, due to legal requirements, change/transform the data of a taxpayer to other. However, when the customer is getting into that situation (stop working with one company and start with another), he creates the 2nd account, imports the customer data and articles from the first account to the second (with the routines that exist on the platform), and starts working on the second account, stopping any operations/registration on the 1st account. With this procedure, the first account goes into a state of consultation access, being able to consult and export all its data for some time, to face any legal consultation that has to be carried out, until the account is permanently blocked from access.

I received an invitation from my company/team to register but the code is not valid.

The invitations, for security reasons, can be canceled, invalidating the same. If what you received does not allow you to validate your registration, there is no problem. Ask your manager/boss to activate/resend the invitation. Once you receive it, you can complete the process and be able to join your team.

I forgot my password, how can I recover it?

To recover your access password, simply select the option "Forgot your password" and instructions for registering your new password will be sent to your email. After this step, you will be able to access it again.

I lost my access data and I cant recover. What should I do?

You should contact us, using any of the available means.

Are my data safe?

As 4Commerce is a Cloud billing program, some doubts may arise regarding the security of data and information found in accounts. Security is very important to us and our customers, so we take security measures. The entire platform is protected and all data sent to and from the Phorland platform is encrypted with a 256-bit cipher. This is an even more important measure if you share the network with others. All information recorded on our platform is hosted on protected servers 24 hours a day. The data is encrypted and protected by a firewall monitored by a team of security experts. In addition to these measures, we carry out daily backup copies, always ensuring the information of our customers.

How can I start using it?

To start using any free module, simply add the modules that best suit your operation to the cart and finish the purchase process (there is no cost and you only have to enter the necessary information to create your license). For paid modules, you should contact us to adjust our offer to your needs. In the contact form, you must fill in the data, select the subject "Acquire License" and submit request. We will contact you as soon as possible so that you can start using Phorland without delay.

What updates are made, do I have to pay?

No. All updates are free.

Do I need to install on my computer?

Phorland is a Web-based platform and for this reason there is no installation. To access, just have access to the Internet and access the portal through your browser. You can access from any device (computer, tablet and/or smartphone) and anywhere in the world as long as you have access to the Internet. In addition, you have the guarantee that you will always be using the latest version of the application and that all information is kept synchronized in real time.

Can I access Phorland using my smartphone or tablet?

Phorland is prepared to facilitate the user experience on mobile platforms. For that, it uses Responsive Templates technology. Just use your devices Browser to access the Software and the entire interface will be adjusted for better use.

What if during use I lose access to the internet? Do I lose data?

No problem. All data is stored on our servers. In addition, when composing documents, your data is being permanently saved as soon as you finish editing any data field, so you dont miss anything, even if you momentarily run out of internet, power or your device breaks down.

How can I ask my doubts/questions?

You can ask your doubts or questions through any of the contacts provided.

I have 2 farms (farms), can I manage both with the same license?

Yes, 4Land allows you to manage multiple farms (farms) with your license

I grow vegetables, fruits, animals and I still have a winery, etc. Can I independently manage each of these activities?

Of course yes. 4Land allows you to manage each activity on your farm independently of the others and in this way gets to know in detail what the costs and income related to each one.

I have many plots divided by the entire parish and even in neighboring parishes. How do I know where each one is?

He plots can all be registered and georeferenced. Through an automatically generated map, you will be able to see its entire land structure. I need to fill out the Field Notebook.

How do I register all transactions do I have to re-write them in the Notebook?

When making a complete record of treatments and all crop operations that are mandatory in the Field Notebooks, this information will be automatically entered in the Field Notebook generated by 4Land. Whenever you want, you can consult it or download and print it to present to the inspection authority.

Is 4Zoo approved by DGAV for the issuance of LRED-Bov in digital format?

Yes, 4Zoo has been tested and approved by DGAV for the issuance of LRED-Bov in digital format. When needed, you can consult it and/or print it to present to the inspection authority.

does 4Zoo have an animal or registration limit? Is it paid by animal or by registration?

There is no limitation in either the number of animals or the records associated with them. The amount paid allows you to use this module without limitations without any additional costs.

I produce several species of animals (cattle, pigs and sheep). Can I manage them all at 4Zoo?

Yes. 4Zoo is multispecies but at the moment only cattle are possible to manage. After completing the development for the other species, you will be able to manage all those that have an agronomic interest.

Is the 4Commerce module certified software?

Yes, 4Commerce is a program certified by the Tax Authority, under number 2455/AT.

Is it possible to generate the SAF-T file?

Yes. 4Commerce is a program certified by the Tax Authority and allows the export of the SAF-T file.

Can I issue partial receipts? And register multiple forms of payment on the same invoice?

Yes. 4Commerce is optimized for issuing partial receipts. When issuing invoices, you can choose several payment methods.

Is 4Commerce prepared for the new billing rules?

The 4Commerce billing program is prepared for the new billing rules in force in Portugal since January 1, 2013. It has become mandatory, by law, to issue an invoice on any transmission of goods or provision of services, regardless of value or amount. the acquirer is a natural or legal person. This measure is applicable to all sectors of activity. Along with the mandatory issuance of an invoice, a new type of document called simplified invoice came into existence. Another novelty is that all tax documents (guides, invoices, simplified invoices, invoices/receipts, credit notes and debit notes) must be communicated to the Tax and Customs Authority by the 25th of the month following their issue. 4Commerce makes it possible to communicate your documents by sending them directly to the Tax Authority or by exporting the monthly SAF-T PT. Transport documents, (Transportation, Shipping or Return Guides), will also have to be communicated to the Tax Authority as soon as they are finalized in 4Commerce.

What do I need to keep in mind when transitioning between billing programs?

When changing billing software, backup copies of all books, records and supporting documents must be kept for a period of 10 years (Article 123 of the CIRC). This includes SAFT-PT files and invoices in paper or electronic format from the previous program. This file can be kept in a fully digital format, if you prefer.

Can I import data from other billing programs?

Not for now. However, we are working to make this feature available

In addition to controlling the winemaking process, can I know the cost of each operation? And each produced bottle?

The 4Wine module can communicate with 4Land and the cost of each operation will be recorded. You can consult and compare all operations in relation to cost, labor, machines and consumables used. This way you can know how much it cost you to produce each bottle, each liter of wine. Full control of your operations is always available.

Can I control Stocks with 4Wine?

Yes, 4Wine allows you to control the Stocks of all products and consumables you use in your Cellar.

Oenological operations usually generate new batches. Is there a possibility to create them?

Each entry of Grapes, any oenological operation can have a corresponding batch associated. You only have to indicate if you want the original or a new one to be used. Wine traceability is complete.

In order to be able to certify my wine I need the Traceability form. Does 4Wine create this information/record?

4Wine creates the Traceability form for your wine automatically. just consult and issue the file. You can consult the Traceability form of Ascentende (from the wine bottle to the reception/production of the grape) or Descending (from the reception/production of the grape to the wine bottle).

How can I check the quantities of must/wine and/or lees in each Deposit?

4Wine has a graphic management for your Cellar and for each Deposit. In the view of the Cellar you can see all your deposits and the quantity in each one. Entering the form of each Deposit, you can consult, in addition to the existing quantity, the substances present, their lot, the lots that gave rise to the current one, the records of all operations carried out and the Traceability of the substance.

Is there a limitation on the quantity and type of fruit to be received?

With 4Fruits you can receive all the fruit you want without any limit on quantities.

Can I control Stocks with 4Fruits?

Yes, 4Fruits allows you to control the stock of all products and consumables you use.

Fruit operations require batch creation. Is there a possibility to create them?

Each fruit entry and any operation can have a corresponding batch associated. You only have to indicate if you want the original or a new one to be used. The traceability of the fruit is complete.

In order to be able to certify all the fruit I need from the Traceability form. Does 4Fruits create this information/record?

4Fruits creates the Traceability form for all fruit automatically. just consult and issue the file. You can consult the Traceability form whenever you want.

How can I check the quantities of fruit in each Cold Room?

4Fruits has a graphic management for the Cold Rooms. In the overview you can see all the Cold Rooms and the quantity in each one. Entering the file of each Chamber, you can consult, in addition to the existing quantity, your lot, the lots that gave rise to the current one, the records of all operations carried out and the Traceability of the fruit.

Who is the 4Coop module for?

The 4Coop module can be used by Technicians, Agricultural Engineers, Forest Engineers. Zootechnical Engineers, Veterinarians, Inseminators, Consultants and all members and Technicians of Cooperatives, Associations, Organizations or Grower Groups.

Does 4Coop integrate with other modules?

Yes, 4Coop integrates with all modules available in our offer.

What features does 4Coop have?

Since you can integrate with all modules, the functionalities will be all existing in each one, plus those specific to 4Coop. If, for example, you are a Technician, you can manage a clients farm (farmer) with access to 4Land, to control all activities and cultures, 4Zoo to manage dairy and/or meat production and 4Commerce to record all costs and income.

My Consultant uses 4Coop. Do I have access to the information he records?

Yes, 4Coop is a Collaborative module. As long as you have your license, you will be able to see all the registered information and the evolution of your exploration.

It is not just an application!

The Phorland software is so complete that it will instantly become your best friend.

Phorland is agricultural management software that was developed to offer professional solutions to the entire agri-food sector.